Rules for ordering tickets

Payments. Payment by credit card online

Our site is connected to Internet acquiring, and you can pay for the goods with Visa or Mastercard. After confirming the selected Goods, a secure window opens with a payment page of the processing center CloudPayments, where you need to enter your bank card details. For additional cardholder authentication, the 3D Secure protocol is used. If your bank supports this technology, you will be redirected to its server for additional identification. Information on the rules and methods of additional identification should be specified in the Bank that issued you a bank card.

Security guarantees

The processing center CloudPayments protects and processes your bank card data according to the PCI DSS 3.0 security standard. The transfer of information to the payment gateway occurs using SSL encryption technology. Further transmission of information occurs through closed banking networks that have the highest level of reliability. CloudPayments does not transmit your card information to us and other third parties. For additional cardholder authentication, the 3D Secure protocol is used.

Online payment security

The personal information provided by you (name, address, telephone number, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card details are transmitted only in an encrypted form and are not stored on our Web server.

Security of processing of Internet payments is guaranteed by ClaudPaments LLC. All operations with payment cards take place in accordance with the requirements of VISA International, MasterCard and other payment systems. When transferring information, special security technologies for card online payments are used, data processing is conducted on a secure high-tech server of the processing company.

  

Delivery rules

After the order is paid, the tickets will be sent to your e-mail.

Return tickets

To return tickets purchased, it is necessary to send an application in free form to the address: moscow@ticketbest.ru

Confidentiality

Federal Law No. 152-FZ of the Russian Federation "On Personal Data" is a federal law regulating the processing (use) of personal data.

1. Definitions
The Internet project msk.ticketbest.ru (hereinafter referred to as the URL, "we") takes seriously the issue of confidentiality of information of its customers and visitors to the site msk.ticketbest.ru ("you", "site visitors"). Personalized we refer to the information containing personal data (for example: name, login or company name) of the site visitor, as well as information about the actions of the URL you make on the site. (for example: the order of a site visitor with his contact information). Anonymous we call data that can not be uniquely identified with a specific visitor to the site (for example: site traffic statistics).

2. Use of information
We use personalized information of a specific visitor to the site solely to ensure that it provides quality services and their accounting. We do not disclose the personalized data of some visitors to the site URL to other visitors to the site. We never publish personalized information in the public domain and do not transfer it to third parties. The only exceptions are situations where the provision of such information to authorized state bodies is prescribed by the current legislation of the Russian Federation. We publish and distribute only reports based on collected anonymous data. However, the reports do not contain information on which it would be possible to identify personalized data of service users. We also use anonymous data for internal analysis, the purpose of which is to develop products and services URLs

3. References
The site msk.ticketbest.ru may contain links to other sites that are not related to our company and which belong to third parties. We are not responsible for the accuracy, completeness or reliability of the information posted on the websites of third parties, and we assume no obligation to maintain the confidentiality of the information you have left on such sites.

4. Limitation of Liability
We do everything possible to comply with this privacy policy, however, we can not guarantee the safety of information in the event of the impact of factors beyond our control, the result of which will be the disclosure of information. The site msk.ticketbest.ru and all information posted on it are presented on a "as is" basis without any guarantees. We are not responsible for any adverse consequences, as well as for any damages caused by the restriction of access to the site URL or due to visiting the site and using the information posted on it.